6/21/2023 0 Comments Google authenticator not working![]() Ĥ) Check that your device shows the correct time zone in Settings → General → Date & Time → Time Zone. ![]() To do this, go to Settings → Privacy → Location Services → System Services and select Setting Time Zone. If there’s an available time zone update, your device lets you know.ģ) Allow your device to use its current location to determine the correct time zone. This automatically sets your date and time based on your time zone. This process will allow the synchronization of time in your Google Authenticator app with the Google server, resolving the invalid code error message.ġ)Please ensure that you have the latest version of iOS.Ģ) Turn on Set Automatically in Settings → General → Date & Time. Once you're in the settings page, click on Time correction for codes, and click onto Sync now. On the top right-hand corner, click on the colon ( : ) and select settings.Ĥ. Please open up your Google Authentication app.ģ. Ensure that your Android phone is set to automatic date and time in your phone settings.Ģ. You can consult our complete guide for the time synchronization below:ġ. In this case, please try to synchronize the times between your devices and the Google Authenticator application. As such, the “invalid code” error can appear if your devices are registering a time difference - and can even be only a few seconds with the Google Authenticator application. Step 2: The 2FA verification is highly time-sensitive. Please ensure the code you refer to are generated under the name: Step 1 : As you may have several Google Authenticator code for different platforms, please ensure that you are entering the correct 6 digit random code generated by your Google Authenticator or other 2FA apps.įor Bybit, the code should be generated under the Bybit section followed by your registered email address or phone number. There can be multiple reasons for this error to appear and users are advised to follow the steps below. You can submit a request to the Customer Support here.It is possible that after entering your Google Authenticator code, the Bybit page will display an error message such as “Invalid Code”. If no purchases were made on the account, please include only the system information of your PC. If you made purchases on the account, include invoices of the last three payments, and the system information of the PC that was used to access the account, as specified in this article. If you have not linked a phone number to the account, changed or lose your device, reinstalled the app, performed a factory reset, or lost access to the device for any other reason, in this situation you would need to contact our Customer Support. Then follow the instructions, and you will receive an SMS with a code to disable two-step authentication:ģ. In order to do this, click "Lost access to the verification code?" during log-in: If your phone number is linked to the account, it can be used to disable two-step authentication. If you didn't reinstall the app, change the device, or performed a factory/hard reset, try to use the "time correction for codes" in the app's settings:Ģ. This article will help you if you are not receiving two-step authentication codes, if the app was deleted from your device, or you lost access to it.ġ.
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